How Touchscreen Technology is changing Healthcare


Over the past five years, touchscreens have become an increasingly familiar site in GP surgeries, walk-in clinics and hospital departments across the UK. As one of the most demanding industries in the world, the healthcare sector has grown more dependent on new technologies. So to combat rocketing demand and increasing costs, the NHS has turned to digital technology as a solution. It is for this reason that touchscreen technology is changing healthcare delivery.

In an industry as fast-moving and high pressure as healthcare, performance and functionality of new technologies is vital. So, there is a need for medical tech to be easy to use and explain, in order for doctors, nurses, admin staff and patients to be able to use it.

We see touchscreen being used in a variety of ways, such as:

  • Digital Reception Desks to check in or book appointments.
  • Information Kiosks.
  • Patient Feedback forms.

Besides offering reliable and direct interface, touchscreen adds real value to the medical sector. In fact, according to a study by Mohammad Bajwa, it could actually be changing the face of healthcare.

Having said that, let's take a look at the key impacts that touchscreen tech is having.

Key Benefits

1. Hygiene

For the medical sector, where the hygiene of patients and staff is of the upmost importance, the sanitation of touchscreens make them an ideal solution. When compared to a traditional keyboard and mouse, they are far easier and quicker to clean. Some touchscreens can also be customised to work under a stylus to eliminate the spread of bacteria.

2. Ease-of-Use

With the vast majority of people now owning a touchscreen phone, tablet or computer, it means we are familiar with touch control. In the busy medical sector, this means that users can immediately start using the technology, without the need for lengthy explanations.

3. Productivity

Doctors surgeries and hospitals have streamlined their patient check-in services with touchscreen. Instead of waiting in line to be seen at the reception desk, patients can enter their information on the devices. This eliminates excess paperwork and patient waiting times. It also helps to increase staff productivity, as it reduces receptionists' workloads.

4. Cost-Effective

Although there is are initial upfront costs for touchscreen technology, the long term return on investment is worth it. Time spent locating files and encouraging longer-lasting systems will translate into cost-savings for hospitals and doctors surgeries.

Contact a member of the TCS sales team to discuss your businesses touch screen needs on or 01642 610728.


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